Booking & Cancellation Policy
Varnish Nail Lounge is dedicated to providing you and others with excellent customer service and access to appointments during peak times. Due to this and our limited space, we have a firm 24-hour cancellation policy.
Please kindly review our cancellation policy before scheduling an appointment. By booking with us, you are accepting the terms and conditions of our cancellation policy. We really appreciate your business and hope you have a positive experience with us. If you have any questions or concerns, please feel free to contact us at 604-710-7546.
We understand that sometimes being late is out of your control. We promise to do our best to accommodate and perform the most complete service with the time remaining. However, each service will be finished within the allotted time to accommodate the next reservation. Since we turn away other clients to hold your reservation, anyone arriving up to 15-minutes late or missing an appointment without a phone call will be considered as a no-show.
Any no-show will result in full fees for the scheduled service(s) to be charged on your credit card (or equivalent deduction from Gift Certificates or Reward Points) without the opportunity to reschedule. Services 2 hours or more will require a credit card number to hold your reservation. Any groups of 3 or more people will require 48-hour notice and a credit card number to hold your reservation. Payment in advance or credit card number may be required for those with a history of no shows or cancelled appointments without 24-hours’ advance notice. Thank you for your understanding.
If you need to reschedule, make changes or cancel your appointment please contact us 24-hours in advance at 604-710-7546.
1268 Pacific Boulevard
Mon to Sat: 10am – 7pm
Sunday: 12pm – 5pm
Statutory Holidays: Closed
For pricing or group party inquiries, please contact us via e-mail. Please note that store hours may change according to season.